SEO report of customerserviceexperts.com
Customer Service Experts. Every Connection Counts.
www.customerserviceexperts.com/
An established leader in customer experience management & workplace culture, CSE offers customized solutions that help organizations empower their ...
Tasks
- Avoid using deprecated HTML tags.
SEO
URL
Domain : www.customerserviceexperts.com/
Character length : 31
Title
Customer Service Experts. Every Connection Counts.
Description
An established leader in customer experience management & workplace culture, CSE offers customized solutions that help organizations empower their staff-leading to revenue growth & greater efficiency.
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol
Good! The OG (Open Graph) protocol is set on this website.
description: An established leader in customer experience management & workplace culture, CSE offers customized solutions that help organizations empower their staff-leading to revenue growth & greater efficiency.
title: Customer Service Experts. Every Connection Counts.
url: http://www.customerserviceexperts.com
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerserviceexperts.com/robots.txt
https://customerserviceexperts.com/robots.txt
| User-agent | Disallowed for the search engines |
|---|---|
| * |
|
Social
Social Engagement
Linkedin31
Facebook Share0
Facebook Comments0
Content
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Customer Service Experts. Every Connection Counts.
Character length : 50
Good! The title’s length is between 10 and 70 characters.
Character length : 50
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 9%
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
| H1 | H2 | H3 | H4 | H5 | H6 |
|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 |
Heading structure in the source code
- <H3> Knowledge Center / Fast Stat
- <H4> Customer Service Experts
- <H4> Press
- <H4> Publications
Word cloud
- mystery13
- cse11
- airport11
- shopping8
- training7
- service7
- services7
- concessions5
- shopper5
- cplp4
- blog4
- development4
- retail4
- customer3
- airports3
- results3
- how3
- measurement3
- passengers3
- thompson3
- talent3
- patty3
- lise3
- design2
- ceo2
- consulting2
- president2
- subscribe2
- econnect2
- challenges2
- executive2
- experience2
- support2
- solutions2
- group2
- smithsonian2
- shift2
- makes2
- marshall2
- kate2
- careers2
- approach2
- programs2
- fazio2
- impact2
- profitability2
- action2
- knowledge2
- before2
- director2
- center2
- become2
- industry2
- leader2
- coaching2
- learning2
- partners2
- employees2
- ec²2
- surveys2
Keyword matrix
| word | title | descriptions | heading |
|---|---|---|---|
| mystery | |||
| cse | |||
| airport | |||
| shopping | |||
| training | |||
| service |
Two Word cloud
- mystery shopping3
- what makes2
- ec² model2
- knowledge center2
- design services2
- airport concessions2
Three Word cloud
- talent learning development2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 9 images on this web page.
Alternate attributes for the following 5 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Alternate attributes for the following 5 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Readability
Flesch–Kincaid Grade Level
9.00
Flesch Reading Ease
37.90
Coleman Liau Index
12.00
Automated Readability Index (ARI)
8.70
Dale–Chall Readability
8.20
SMOG Index
9.30
Spache Readibility
5.00
Number of letters
3047
Number of words
510
Number of sentences
128
Average words per sentences
4
Number of syllables
994
Syllables in words
1001
Average syllables in words
1.95
Number of words in first three syllables
142
Percentage of word / syllables
27.84
Words not in Dale-Chall easy-word list
260
Words not in Spache easy-word list
179
Technologies
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible only in one version. The version without www is redirected to the version with www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Speed test
Server response time
The server response time is fast enough.
Table layout
Error! Avoid using nested tables!
Number of HTTP resources
48
Number of source domains
13
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
List of render blocking javascript files
- https://static.hsstatic.net/.. /jquery-1.7.1.js
Speed test – Javascript
Javascript
Good! Just a few javascript files are detected on the website.
- http://www.customerserviceexperts.com/hs-fs/hub/172847/file-256126335-js/scripts/jquery.flexslider-min.js?t=1494659510996
- http://www.customerserviceexperts.com/hs-fs/hub/172847/file-254896198-js/scripts/main.js?t=1494659510996
- http://www.customerserviceexperts.com/hs-fs/hub/172847/hub_generated/style_manager/1421953971755/custom/page/CustomerServiceExperts_Jan2015-theme/CustomerServiceExperts_Jan2015-main.min.js
File size of all javascript files combined
733.83KB
Javascript minifying
You can save 4.4KB (39% compression) on the analysed URL by minifying the javascript files.
Speed test – CSS
CSS
Good! Just a few CSS files are used on this website.
- http://www.customerserviceexperts.com/hs-fs/hub/172847/hub_generated/template_assets/1494661589747/custom/page/CustomerServiceExperts_Jan2015-theme/CustomerServiceExperts_Jan2015-style.min.css
File size of all css files combined
159.72KB
CSS minifying
Great! The CSS elements are minified.
Speed test – Compression
Uncompressed size of the of the HTML
56.60KB
Gzip compression
Your site uses compression.
Speed test – Browser cache
Number of static resources (image, JS, CSS)
37
Browser cache
The browser cache is not set correctly for all elements.
| URL | Duration |
|---|---|
| http://js.hs-scripts.com/172847.js | 60 seconds |
| http://js.hs-analytics.net/analytics/1520538600000/172847.js | 5 minutes |
| https://js.hsforms.net/forms/v2.js | 10 minutes |
| https://static.hsstatic.net/.. /post_listing_asset.js | 60 minutes |
| https://static.hsstatic.net/.. /public_common.css | 60 minutes |
| https://static.hsstatic.net/.. /public_common.js | 60 minutes |
| https://static.hsstatic.net/.. /jquery-1.7.1.js | 60 minutes |
| http://www.google-analytics.com/analytics.js | 2 hours |
Speed test – Images
File size of all images combined
1.41MB
Image optimisation
You can save 758.1KB (94% compression) by optimising the images below:
- By lossless compressing the https://www.customerserviceexperts.com/hubfs/Slide-1.jpg you can save 220.3KB (94%) data.
- By lossless compressing the https://www.customerserviceexperts.com/hubfs/Slide-3.jpg you can save 201.8KB (95%) data.
- By lossless compressing the https://www.customerserviceexperts.com/hubfs/Slide-2.jpg you can save 188.2KB (94%) data.
- By lossless compressing the https://www.customerserviceexperts.com/hubfs/Slide-4.jpg you can save 146.5KB (94%) data.
- By lossless compressing the http://static.hsappstatic.net/.. /icon_twitter.png you can save 995B (46%) data.
- By lossless compressing the http://static.hsappstatic.net/.. /icon_rss.png you can save 230B (17%) data.
Links
We found a total of 105 different links.
Internal links: 100
External links: 5
Internal links: 100
External links: 5
External links:
| Link text (anchor) | Link strength |
|---|---|
| eView® Login | |
| Subscribe to eConnect. | |
| Sign up for eConnect | |
| https://twitter.com/CSEInc | |
| http://feeds.feedburner.com/CseBlog |
Internal links:
Website security
IP
2.20.189.204
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.
Sites on same ip
Icons
Favicon
Good! The website uses favicon.
Typos
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